Policies & Procedures

To ensure a smooth and professional experience for all clients, please review the following policies before booking:

1. Pricing & Services
   • All prices are set by DD and listed as “starting at.”
   • There are no discounts available.
   • The service you select is the service you will receive—please review your selection carefully.

1. Appointment Scheduling & Timing
   • Please allow the full allotted time for your service, as indicated during the booking process.
   • Appointment  durations are estimated; some services may take longer or shorter than expected.
   • For services over $60, a deposit is required, which is applied toward the total cost of the service.
   • If you reschedule a service with a deposit, it remains valid for up to 2 weeks from the original appointment date. Deposits are forfeited after 2 weeks.

1. Hair & Preparation Requirements
    
   • Hair must be shampooed and either blown straight or straightened before your appointment. No hair product before the appointment please. *only heat protectant.
   • I provide braiding hair for French braids and box braids (mostly natural colors, some specialty colors).
   • If you arrive with tangled hair without prior discussion, detangling will be offered for an additional fee or your appointment may be rescheduled.

1. Client Responsibilities
    
   • Clients are responsible for knowing any allergies to hair products or supplies. Please disclose any concerns before your service begins.
   • The longevity of a style cannot be guaranteed; I provide only estimates for how long a style may last.
   • Clients agree to allow their images to be used on my social media platforms to showcase my work.
   • Clients must provide a valid and working phone number to receive appointment updates and communication via text.

1. Payments & Forms of Payment
    
   • Deposit will be made through the website, cash accepted in person. 

1. Liability & Safety
    
   • Accidents may occur; I am not liable for negligent incidents inside or outside of the salon.
   • By booking an appointment, you are agreeing to these terms and conditions.